Conditions of Use
1. INTRODUCTION AND ACCEPTANCE OF THE GENERAL SALES CONDITIONS
The present general conditions of contract (hereinafter also "General Conditions") govern the offer by TERRA MAIORUM Cooperativa Lavorazione Lavorazioni agricultural products to r.l. (from now on also "TERRA MAIORUM") of products on www.terramaiorum.it (from now on also "Sito"). The General Conditions must be accepted by the User when registering on the Site, in order to be able to take advantage of the offers formulated therein and to proceed with the purchase of products. TERRA MAIORUM reserves the right to modify the General Conditions at any time, in whole or in part, by notifying Users via the Site with at least 30 days' notice, if the methods of use of the products and services offered are changed. Users are therefore required to periodically consult this page, so as to always be informed about the conditions applied. It is understood that the use of the Site subsequent to such modifications involves the tacit acceptance of the same.
2 . TITLE OF THE SITE - TYPE OF OFFERS
The site is owned by the TERRA MAIORUM Cooperative in Agricultural Products Processing, with registered office in Corato (BA), Via Castel del Monte 184, C.F. and VAT No. 00265080721. The name "TERRAMAIORUM.IT" is our exclusive property.
3. REGISTRATION TO THE SITE
The Site is addressed exclusively to Users who are at least 18 years of age. The navigation and use of the services offered within the Site are made accessible after a registration procedure. Registration is free. Users who register on the Site will have to provide some personal data and follow all the steps from the procedure (henceforth also "Complete Registration"). At the time of Complete registration, the User will be required to choose a Username and a Password, which the user undertakes not to transfer even temporarily to third parties and to keep with due care, diligence, and secrecy under his own responsibility, constituting such credentials. the only means to identify the User and to validate his accesses to the offers. The User is therefore informed that all the acts performed through the use of these credentials will be attributed to him and will have binding effect against him. The User is obliged to immediately inform TERRA MAIORUM of any unauthorized or improper use of his access credentials or to report any violations by third parties. If MAIORUM reports violations, it may at its discretion prohibit access, permanently delete the information contained in it or refuse to open new accounts by the same user. At any time the User can update and / or modify or request the deletion of information released during Registration. In the event of a cancellation request, however, TERRA MAIORUM may temporarily maintain this information in whole or in part, for the sole purpose of executing any purchases made and / or being able to conclude accounting and tax procedures. The Complete Registration is necessary to proceed with the purchase of the products and to access summary information regarding the activities carried out by the User on the site (also "Account"). It is also allowed a partial registration to the site (henceforth also "partial registration"), by entering only the user's email address. Partial Registration allows the user only to receive the newsletter, and not to proceed with the purchase of products and / or services, or otherwise to carry out other operations on the Site.
4. CONDITIONS OF THE OFFER
The object of TERRA MAIORUM's offers is the purchase of goods at the prices indicated on the Site at www.terramaiorum.it. TERRA MAIORUM reserves the right to refuse orders from parties other than the "consumer" in accordance with its commercial policy. In any case, TERRA MAIORUM does not sell alcohol to persons who are under 18 years of age. By sending the orders, the consumer guarantees that the ordering subject and, if different, the recipient of the goods are both over 18 years of age. Prices are expressed in Euro and are inclusive of VAT. The shipping costs of the goods can be fixed or variable, calculated on the basis of weight, the number of selected items and / or the destination address of the goods. Shipping costs may also be included in the sale price of some items or be free if the total amount of the order exceeds a certain value. The User is always informed of the amount of the shipping costs before concluding the purchase procedure and making the payment. The images accompanying the information sheets of a product or an offer may not be perfectly representative of its features but differ in color, size and accessory products shown in the figure. All purchase support information is to be understood as a simple generic information material, therefore not referable to the real characteristics of a single offer. The validity of the offers may be subject to quantitative or temporal limitations, out of which may no longer be available. The validity date and / or the available quantity of the offers are shown on the Website in such a way as to allow the User to take notice of them. TERRA MAIORUM may change the duration or quantity of an offer at any time and at its own discretion, it being understood that it will follow up the orders placed during the validity of a specific offer. An offer may be published several times over time, also following agreements with the partner or supplier of the goods. In some cases it is possible that the availability of an asset ends at a time subsequent to purchase: in these cases TERRA MAIORUM, if the conditions are met, will reimburse the User. It is also possible that for some offers of goods a specific variant is not guaranteed and the User will be required to specify one or more preferences at the time of purchase: in such circumstances the User is aware that he may receive a different product variant than to the one chosen at the time of purchase. In the case of promotional sales, the full price indicated in the offer ("Barrato price") and with respect to which the discount that TERRA MAIORUM applies is the same as the list price to the public.
5. PURCHASE PROCEDURE AND PAYMENT METHODS
Having acknowledged the conditions of the offer, the User may complete the purchase by following the procedure on the Site. Before finalizing the purchase, a summary will be displayed in which the unit cost of the selected good and the total will be indicated, in case of purchase more quantities of the same item or different items. The cost of any shipping, delivery or postal charges can be fixed or variable, calculated based on the weight of the goods, the number of selected items and / or the destination address indicated by the User during the purchase process. Shipping costs may also be included in the sale price of some items or be free if the total amount of the order exceeds a certain value. The User is always informed of the amount of the shipping costs before concluding the purchase procedure and making the payment. Once the purchase has been completed, the User must proceed with the payment, which will be made to TERRA MAIORUM. Following the successful completion of the payment, the User will receive a confirmation email containing the information relating to the offer purchased. The email will also contain a reference to these General Terms and Conditions. The confirmation will contain a summary of the delivery and billing address. The shipment of the goods takes place within the times indicated in the order confirmation. In the absence of a confirmation email, the purchase cannot be considered validly concluded. In this case, should the amount of the non-purchase be incorrectly debited to the User, he will be required to promptly notify TERRA MAIORUM by sending an email assistenza@terramaiorum.it, in order to allow TERRA MAIORUM to verify the incident and in case of repayment of the amount paid. The accepted payment methods, unless otherwise specified or agreed with the User, are: credit card and prepaid cards of Visa, Mastercard, Maestro, Postepay, American Express, with PayPal account and bank transfer. TERRA MAIORUM may, in some or all cases and at its sole discretion, offer the alternative payment method half cash (in cash upon delivery of the goods). The debit of the sums due is, unless otherwise specified in the terms of the offer, upon confirmation of payment. In the case of bank transfer, when the order is confirmed, the bank details (IBAN), the amount of the transfer and the order number will be indicated. Payment by bank transfer must be made within the deadlines indicated and in any case not later than 4 days from the order confirmation, a term beyond which it may not be possible to guarantee evasion of the goods: in this case TERRA MAIORUM will re-credit the sender, without additional costs and by bank transfer, any payment received after the deadline. If the User realizes he has provided incorrect and / or incomplete information about his personal details or the shipping address of the goods, he must communicate it promptly and within the terms of order fulfillment, by sending an email to the address assistenza@terramaiorum.it. In all cases the User is the only responsible for the possible indication of generality or wrong and / or incomplete delivery address, with consequent possibility of loss of the sum paid if the goods are delivered to strangers.
6. SECURITY IN TRANSACTIONS
TERRA MAIORUM is very attentive to the safety of its Users. TERRA MAIORUM does not process and does not retain the data of the payment titles (e.g .: credit card numbers), which are processed and / or stored by the relevant payment service providers. Actual payment is in fact made through protected and encrypted payment data entry fields, served directly by the banking service. Only after the transaction has taken place, the banking service provider informs TERRA MAIORUM of the outcome of the payment, without providing any sensitive information. For this reason, TERRA MAIORUM has no power over the possible refusal of the credit card used for payment. TERRA MAIORUM can therefore not be held liable in any way for direct or indirect consequences arising from the use of the credit card by the user to make payment for the products and / or services purchased. The navigation on TERRAMAIORUM.IT is protected and encrypted with security certificate "128/256-bit Extended Validation SSL", issued by Symantec following a precise and constant process of verifying the authenticity of the company's personal information and ownership of the domain. It is also possible to verify the authenticity of the certificate and its ownership by clicking on the appropriate protection section of the browser in use, generally next to the address bar, on the page title or on the status bar.
7. VOUCHER
TERRA MAIORUM can issue discount codes (henceforth also "Voucher") that the User can use when purchasing the products. The Vouchers are issued in the form of an alphanumeric code and their value (in euros) is unquestionably established and in its total discretion by TERRA MAIORUM. The voucher can be entered by the User in the appropriate "Voucher" field at the time the order is entered. The voucher thus inserted will be deducted automatically, and before payment, from the total amount of the order excluding any shipping costs. Percentage discount vouchers are not applied to products already in promotion. The vouchers are generally usable by the user for a limited period of time, after which they will no longer be usable. The voucher may be subject to a minimum amount of expenditure under which the use of the same will not be possible. Unless otherwise specified, the Voucher is personal and linked to the User Account and can be used for a single purchase, after which it will be automatically invalidated. Vouchers are not cumulative. The Vouchers may not be sold, transferred and / or transferred to third parties except with the express permission of TERRA MAIORUM. TERRA MAIORUM reserves the right to cancel any previously issued Voucher, even before the deadline, without having to justify the reason and without the right to compensation or compensation. TERRA MAIORUM may also issue Vouchers in favor of Users who will invite acquaintances, friends and family members to view the offers on the Site and register on the same. To carry out this procedure, the Site provides some features such as "Recommend to a friend", "Send an offer email", "Share on Facebook", "Twitter", other social networks etc.
8. SHIPPING AND DELIVERY
TERRA MAIORUM and its eventual partners accept orders with delivery exclusively on the Italian territory, including the islands, with the exception of San Marino, Vatican City, Livigno and Campione d 'Italia. The shipment of the goods takes place within the maximum time indicated in the offer conditions. In any case, TERRA MAIORUM, unless otherwise specified on the product sheet, undertakes to deliver the goods within 14 working days from the date of the order. In the remote case where the goods become unavailable for any reason after receiving the order, a refund of the payment received will be issued, without cost to the User. The User can be informed via email of the moment in which the product is sent by TERRA MAIORUM. The User will be informed, if available, the name of the courier and the tracking code of the shipment (Waybill or "Tracking"), through which it will be possible to follow their status. This information, if available, will also be visible within the User Account. TERRA MAIORUM cannot guarantee that more products purchased at the same time will be delivered with a single shipment, or that any different shipments will arrive at the same time. In fact, offers may refer to products supplied by different Partners and / or not come from a single centralized warehouse. It is not possible to guarantee a specific delivery date or time because this depends on the courier, the destination address and the person in charge of the delivery. TERRA MAIORUM cannot therefore be held responsible for any direct or indirect consequence deriving from these times. The delivery of the ordered goods means, unless otherwise specified during the purchase process, to the street level. In the case of shipping bottles, TERRA MAIORUM uses safe packaging to guarantee the integrity of the product. In any case, upon delivery of the goods by the courier, the user will be required to check that the packaging is intact, not damaged, or otherwise altered, even in the closing materials (adhesive tape or strapping) or no liquid leaks out. Any damage to the packaging and / or to the product must be immediately disputed by the User, placing a reserve of written control (and specifying the reason for the reserve, for example, "Packed laundry", "Crushed packaging", etc.) on the document of courier delivery. Once this document has been signed, the User can no longer make any objection to the characteristics of the delivered item. Any problems concerning the physical integrity, correspondence or completeness of the products received must be reported within 2 days of delivery, by writing an email to assistenza@terramaiorum.it. In case of non-delivery of the goods within the indicated time, the User will be required to notify TERRA MAIORUM, who will directly check with the carrier, the status of the shipment and any anomaly. Following a shipping anomaly (for example a lost or destroyed parcel during transport), TERRA MAIORUM will re-send the product, compatibly with the availability of the same in the warehouse, without further expenses or burdens for the user, or, to repay the order in full.
9. PRODUCT CONFORMITY GUARANTEE
TERRA MAIORUM operates diligently and in absolute good faith. In any case, TERRA MAIORUM guarantees the completeness of the content of the information provided and the perfect correspondence of what is described in the product sheet or the offer with the product actually delivered. The User is also aware that the images used on the proposals can sometimes only be indicative of the product and not always faithfully represent the product delivered. Any complaints must be sent to assistenza@terramaiorum.it. We will indicate the methods of verification or replacement of the goods, or to authorize a refund in favor of the User by crediting the security originally used for payment or the issue of a Voucher of an amount equal to the amount of the product purchased. In any case, the legal guarantee is reserved for consumers or for those who have made a purchase on TERRA MAIORUM for purposes unrelated to entrepreneurial, commercial, craft or professional activity.
10. WITHDRAWAL
The User who requests a service for purposes unrelated to his professional activity has the right to withdraw from the purchase contract concluded with TERRA MAIORUM without any penalty and without having to provide any reasons, within 14 working days pursuant to and for the purposes of art. 52 paragraph 1 of the Consumer Code, starting from the day of receipt of the product purchased on TERRAMAIORUM.IT. The withdrawal may be exercised by the Customer, pursuant to art. 54 paragraph 1 of the Consumer Code, using the withdrawal form in Annex I, part B of the Consumer Code or submitting any other explicit declaration of its decision to withdraw from the contract, to be sent or by letter a / r, to TERRA MAIORUM, Via Castel del Monte 184, 70033 CORATO (BA) or by e-mail to the address assistenza@terramaiorum.it or via Fax to the number +39 0808728105. The letter a / r, the e-mail or the Fax must contain the indication of the product and the order number. The burden of proof relating to the correct exercise of the right of withdrawal, in accordance with the procedure indicated above, is borne by the User. Following the correct exercise of the withdrawal, unless TERRA MAIORUM withdraws the goods directly, the User will be responsible for returning the goods without undue delay and in any case within 14 days from the date on which the User communicated to TERRA MAIORUM its decision to withdraw from the contract pursuant to art. 54, c. 4. The User must visibly apply on the packaging the document received from TERRA MAIORUM following the above-mentioned withdrawal notice, in which the shipping address and order details necessary to identify are already indicated the return to destination. The User is advised to insert a copy of this document also inside the packaging, in order to avoid loss or the impossibility of identifying the return once it has been received in the warehouse. The relative shipping costs of the goods will be charged to the User, except in the case where TERRA MAIORUM has not informed the same about the conclusion of the contract, in accordance with art. 57 paragraph 1 of the Consumer Code. TERRA MAIORUM reserves the right to verify that the asset, of which the User is solely responsible pursuant to art. 57 paragraph 2 Consumer Code, is in the same state in which it was delivered or that the product has not been altered in its essential and qualitative characteristics and keeps, as far as possible, its original packaging and label. In the event that this is not available, the User will be required to return the appropriately packed product in order to preserve its integrity. TERRA MAIORUM may refuse to accept a withdrawal for food products that have also been partially consumed. According to the art. 59 of the aforementioned Consumer Code are excluded from the possibility of withdrawal goods made to measure or personalized or which, by their nature, can not be returned or are subject to rapid alteration or deterioration.
11. EXCEPTIONS OF THE RIGHT OF WITHDRAWAL
In any case, it is understood that, with reference to the services provided, the right of withdrawal cannot be exercised by the User after the complete supply of the products by TERRA MAIORUM if the supply itself has begun with the express agreement of the User and the latter has agreed to lose the right of withdrawal following the full execution of the service by TERRA MAIORUM. In any case, pursuant to art. 59 of the Consumer Code, are excluded from the possibility of withdrawal goods made to measure or personalized or which, by their nature, can not be returned or are subject to rapid alteration or deterioration.
12. REFUNDS
The possible payment of the sums by way of reimbursement by TERRA MAIORUM, if due, will take place in accordance with the art.56 paragraph 1 of the Consumer Code as soon as possible, and in any case not later than 14 days from the date on which the event that gave rise to the reimbursement occurred and in case of withdrawal, from the day on which it became aware of the related exercise by the User. TERRA MAIORUM will carry out the reimbursement using the same payment method used by the User for the initial transaction, unless otherwise expressly agreed with the User and provided that he does not incur any costs as a result of using the different means of payment. TERRA MAIORUM will not be required to reimburse delivery costs if the User has expressly chosen a different and more expensive type of delivery than that offered by TERRA MAIORUM. It is understood that, with the exception of the cases in which TERRA MAIORUM has decided to withdraw the goods directly, TERRA MAIORUM may withhold the reimbursement until it has received the goods or until the User has demonstrated that it has sent back the goods, depending on what situation occurs first.
13. LIABILITY OF TERRA MAIORUM
TERRA MAIORUM will not be liable for damages that may derive from the use of the Site such as computer viruses, omissions, service interruptions and software failures, even to the detriment of the User's computer equipment, which prevent or delay the provision of services if these are due to external causes, force majeure and / or third parties not dependent on the will of the owner. TERRA MAIORUM will be liable only for any flaws or discrepancies found in the Direct Selling And in no case can it be held responsible for delays or defects or discrepancies depending on events beyond its reasonable control such as, by way of example only: (i) events of force majeure; (ii) events dependent on third parties such as the interruption or malfunctioning of the services of telecommunications operators and / or power lines, or acts or omissions by carriers or shippers.
14. INDUSTRIAL AND INTELLECTUAL PROPERTY
TERRA MAIORUM is the owner of all rights relating to the graphic and conceptual content of the Site, as well as the distinctive signs made visible in it. It is therefore forbidden to reproduce, even partially, the content and graphics of the Site, as well as distinctive signs made visible in it. TERRA MAIORUM is also the owner of the technological platform for managing the Site.
15. PRIVACY
Personal data is collected and processed in order to process User requests. TERRA MAIORUM guarantees its users to operate in compliance with the legislation on the processing of personal data, governed by the Privacy Code pursuant to Legislative Decree no. 196/2003. The privacy policy is to be considered an integral and essential part of these General Conditions and is accessible in the Privacy section of the Site. The owner of the data processing is TERRA MAIORUM Cooperativa Lavorazione agricultural products in r.l. Any complaint must therefore be addressed to: TERRA MAIORUM
Agricultural Products Processing Cooperative a r.l. Via Castel del Monte 18
70033 CORATO (BA)
assistenza@terramaiorum.itFax +39 0808728105 At the time of Registration, the User may be required to give his consent to the receipt of commercial information, also by sending newsletters. In this case the user will be free to give his consent or not.
16. COOKIES
For the correct functioning of the Site, it is necessary to use Cookies. Cookies are used to obtain information on the terminals, the operating system, the IP address and the type of browser in use, in order to offer the User a better browsing experience. These are generally statistical data, which do not contain sensitive information. It is possible to deny the use of cookies by activating the option to disable them on the browser or device in use.
17. LINKS TO THIRD PARTY SITES
The Site may contain links, in the form of hypertext links or banners, to external and third-party websites. TERRA MAIORUM has no control over these sites and assumes no responsibility for the accuracy, nature, quality and completeness of the information contained on third party sites. The content of these sites does not represent products, services or information of TERRA MAIORUM.
18. CONCILIATION PROCEDURE. APPLICABLE LAW AND JURISDICTION
These General Conditions will be governed in every respect by Italian law. For any dispute concerning the interpretation, execution and / or termination of the contract between the user and TERRA MAIORUM, the Parties recognize that the Judge of the place of residence or domicile of the user will be competent, if the same is to be considered a consumer in according to the laws in force on the matter, or the court of Trani (BT) for the jurisdiction of the Court of the place of the registered office of TERRA MAIORUM.